AI voice and WhatsApp agents
Your AI call center.
Connected to your business.
Handle inquiries, qualify interest and coordinate appointments by phone and WhatsApp. Your team receives the details and the next step.
Calls
WhatsApp
FAROUnderstands · Organizes
An inquiry with context- What they need
- How to contact them
- What comes next
Your team is busy helping someone.
The next inquiry has already arrived.
At a viewing. At reception. During service.
FARO can start the conversation and prepare what comes next.
“Can I visit the development?”
“Do you have a room for two?”
“Do you have a table for four?”
The conversationcan begin.
The same “hello”.
A different task.
Choose your business. See how an inquiry moves to the next step.
Qualify prospects and coordinate viewings
From “I’m interested” to a viewing to coordinate.
«I’m looking for a two-bedroom apartment.»
Try the voice agent«I’ll share your request with the advisor to confirm availability.»
Context preparedYour advisor receives the context.
- Interest
- 2 bedrooms
- Preference
- Afternoon viewing
- Owner
- Development advisor
The advisor confirms the time and continues.
A request is confirmed only after availability and business rules have been checked. This example makes no calls or bookings.
Specialized agents
A clear purpose.
A clearly defined job.
The first answer starts the conversation.
Answers common questions using your business’s approved information.
“What are your hours? Where are you? How can I book?”What your business receivesA useful answer and a way forward.
Tasks, schedules and rules are defined for your operation. Every action is tested before activation.
The conversation continues.
So does the context.
We connect voice, WhatsApp and your team’s system
within the journey your business needs.
“I’m looking for two bedrooms and prefer an afternoon viewing.”
Connections and follow-up are configured around your systems and permissions.
Your business sets the rules.
FARO prepares the operation.
Approved information. Defined actions.
A person in charge when needed.
- Information, policies and current offers.
- What each agent can handle.
- Who handles exceptions.
- Prepares conversations and tasks.
- Connects the agreed channels and systems.
- Tests, reviews and improves service.
Measure what matters.
From the demo to your operation
We start with one task.
We grow with evidence.
DefineThe task and its rules.
What it needs to handle, the information it needs and when it hands over to a person.
ConnectYour channels and tools.
We review your phone number, WhatsApp, calendar and systems. We confirm the scope of each connection.
- Test
The complete journey.
Real test conversations, special cases and confirmation of each action.
- We operate and review
What happens in customer service.
We monitor conversations and adjust to your operation’s needs.
FARO in Panama and Mexico
The best explanation:
a conversation.
Ask our bot how FARO could work for your business.
It can also help you book a demo.
What you need to know.
A solution configured for your operation.
Can it work with my phone number and systems?
We review your phone service, WhatsApp and tools before defining the connection. Compatibility, permissions and scope are confirmed in the proposal.
Can it confirm an appointment or booking?
When the connected system can check availability and accept the booking. If review is needed, it prepares the request and sends it to the person responsible.
Does it replace my team?
It handles defined tasks and hands over cases that need human attention. Your team retains the decisions and personal care each situation requires.
How is it prepared for my business?
Using your approved information, common questions, rules and examples. We test responses, scheduling and handoffs before activation.
How is it priced?
Pricing depends on tasks, channels, volume and integrations. During the demo, we review your operation and define the proposal. We operate in Panama and Mexico.